Usually, operators begin selling a cloud PBX through the efforts of their representatives, who are accustomed to offering only telephony and internet services to customers. This situation can pose difficulties when launching a new service. In this article, we’ll discuss an operator’s steps to organize an effective sales system.

There are many guides on creating a landing page, but almost nobody has specified such a topic for niche products. So, we wrote an article for telecom operators that want to sell their cloud PBX service effectively with a high-converting lead capture page.

A white-label cloud PBX presents a compelling opportunity for communication service providers seeking to expand their service offerings and drive revenue growth. Telcos can quickly launch a branded communication system without significant upfront infrastructure or technology development investments. This blog post explains this model, details cloud PBX technology, and highlights the benefits of a white-label cloud PBX service for telecom operators.

There are a lot of popular OTT providers like Brightcove, Amazon Web Services, and IBM Cloud Video that operate successfully in different markets. Some players directly impact telecom operators' subscriber bases by offering in-demand services such as cloud PBX systems, VPNs, IPTV, and more. Meanwhile, telecom service providers mainly provide telephony and Internet services, which are getting cheaper and don't allow for standing out. As a result, telcos miss the chance to retain their subscribers with additional cloud-based communication solutions and generate more revenue.

Moreover, OTT companies have experienced digital marketing teams and don't need to invest in network infrastructure. Despite these apparent advantages of OTT players, telecom operators possess solid capabilities and opportunities to maintain competitiveness in the cloud communications market, as we'll explore in this article.

Mobile virtual network operators (MVNOs) have carved out a significant niche, offering innovative and flexible alternatives to traditional mobile services. With lower entry barriers and the ability to cater to specific customer needs, MVNOs present a compelling opportunity for entrepreneurs looking to enter the telecom industry. However, building an MVNO business from scratch requires careful planning, strategic decision-making, and a deep understanding of the market dynamics.

Whether you’re a seasoned telecom professional or an entrepreneur exploring new opportunities, this guide will provide the insights and strategies needed to build a robust and thriving MVNO business from the ground up.

In the world of telecommunications, new competitors pop up every day, and customer expectations keep rising; creating strong connections with your customers is essential. Think about it: what if every time a customer interacts with your brand, they feel like they are talking to a friend instead of just another number? This personal touch is what builds loyalty and keeps customers coming back. Let’s dive into some effective strategies that telecom companies can use to strengthen these important relationships.

Telecom operators offer various services, with telephony being one of the core offerings. As technology advances and customer expectations evolve, continuous modernization of the telephony infrastructure is inevitable. In this article, we’ll try to explore the necessity of modernization, the domains of improvement, and how partnering with a professional vendor can facilitate this transformation.

In this article, we explore why business phone calls remain crucial for companies in 2025, despite the rise of digital messaging platforms.

There is often a stereotype that earning well with business telephony solutions is difficult. People are increasingly using messaging apps, and it may seem that business phone calls might be becoming less relevant. In this article, we will try to understand what is happening with telephony today.

This comprehensive analysis reveals which specific add-on services generate the highest revenue, how to package features effectively for maximum profitability, and proven upselling strategies that transform basic PBX subscriptions into premium business solutions.

Some telecom operators believe B2B clients are ready topay only for calls. However, practical experience shows that businesses need more than simple telephony; they need atool that helps them efficiently handle each call. Let’s break down what specific features clients want topay for and how tosell these options effectively.

For increasing profits, fixed-line operators are beginning to offer various B2B services, the most in-demand being a cloud PBX. In this guide, we will delve into how to launch the cloud PBX business correctly.

In this article, we will provide an overview of the Cloud PBX market in Brazil as of 2025. Brazil is a major Latin American country with a population of approximately 212.8 million, making it one of the world's largest economies. Brazil's economy heavily relies on small and medium-sized enterprises (SMEs). These companies make up over 99% of all businesses and employ most Brazilian workers (69-71%). Key sectors for these small businesses revolve around agriculture, manufacturing, retail, and the service sector. With approximately 6.3 million SMEs representing 52% of formal jobs, these small businesses often fall behind in using modern technology, especially in areas like cloud computing.

In this article, we will provide an overview of the cloud PBX market in Saudi Arabia as of 2025.

Saudi Arabia is the biggest economy in the Middle East and has approximately 38.9 million people as residents. The Kingdom is undergoing rapid economic diversification through its ambitious Vision 2030 initiative, which seeks to shift the reliance on oil while promoting digital transformation across different sectors. Small and medium enterprises (SMEs) are vital to the Saudi economy. They make up about 99% of all businesses, which consist of nearly 60% of the workforce. According to the General Authority for Small and Medium Enterprises (Monsha'at), there are approximately 1.3 million SMEs in Saudi Arabia.

These SMEs contribute significantly to the economy, with Riyadh alone accounting for 43.7% of all SMEs, totaling over 570,000 businesses.

Cloud PBX is a popular service for small businesses. Such a product can generate significant revenue for telephone companies, but initially, they need to choose a platform for launching the system. This article will explain how to set up the cloud PBX using Digital Tide.

The telecom sector is radically transforming; voice over-the-top (OTT) services have gained a substantial foothold. Given the fact that global OTT market revenue is expected to reach $1,473.1 billion by the year 2033, recording a stable growth rate of 21.7% from $206.7 billion in 2023, it is imperative that operators better understand the market environment or adapt to be able to operate in the future.

In this article, we examine the explosive growth of the voice over-the-top (OTT) market and analyze how digital platforms, such as WhatsApp with over 2 billion users and Zoom, are fundamentally disrupting traditional telecom operators.

In this article, we will provide an overview of the Cloud PBX market in Spain as of 2025. Spain is a well-developed European country with a population of approximately 47 million, making it one of Europe’s leading economies. Spain's economy heavily relies on small and medium-sized (SME) businesses. These companies make up 99% of all businesses and employ most Spanish workers (72%). While there are 2.8 million SMEs, these small businesses often lag behind in using modern technology, especially in areas like cloud computing. Key sectors for small businesses include tourism, retail, and local services.