Cloud PBX in Saudi Arabia: Market Research for Telecom Operators in 2025In this article, we will provide an overview of the cloud PBX market in Saudi Arabia as of 2025. Saudi Arabia is the biggest economy in the Middle East and has approximately 38.9 million people as residents. The Kingdom is undergoing rapid economic diversification through its ambitious Vision 2030 initiative, which seeks to shift the reliance on oil while promoting digital transformation across different sectors. Small and medium enterprises (SMEs) are vital to the Saudi economy. They make up about 99% of all businesses, which consist of nearly 60% of the workforce. According to the General Authority for Small and Medium Enterprises (Monsha'at), there are approximately 1.3 million SMEs in Saudi Arabia. These SMEs contribute significantly to the economy, with Riyadh alone accounting for 43.7% of all SMEs, totaling over 570,000 businesses.